Privacy Policy

Last Updated: July 22, 2024

Introduction

Brentwood Dental Hygiene Clinic is committed to protecting the privacy and personal information of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, brentwoodhygiene.com (the “Site”), or receive our services. By using our Site and services, you consent to the practices described in this policy.

Information We Collect

We may collect and process the following types of information:

1. Personal Information: Includes, but is not limited to, your name, email address, phone number, mailing address, date of birth, and any other information you voluntarily provide to us.
2. Health Information: Medical history, dental history, treatment plans, and other health-related information necessary for providing our services.
3. Technical Data: Information about your device and internet connection, including IP address, browser type, operating system, and browsing behavior on our Site.

How We Collect Information

We collect information in various ways, including:

1. Directly from You: When you fill out forms, schedule appointments, contact us, or provide information during consultations and treatments.
2. Automatically: Through cookies and similar technologies when you visit our Site. This helps us improve our Site and your user experience.
3. From Third Parties: We may receive information from other healthcare providers, insurance companies, or other entities involved in your care.

Use of Information

We use your information to:

1. Provide dental hygiene services and manage your treatment.
2. Communicate with you regarding appointments, treatment plans, and follow-up care.
3. Process payments and manage billing.
4. Improve our Site and services.
5. Comply with legal and regulatory requirements.
6. Send you marketing and promotional materials, with your consent.

Disclosure of Information

We may share your information with:

1. Healthcare Providers: Other healthcare professionals involved in your treatment.
2. Service Providers: Third parties who assist us with our operations, such as billing and IT services.
3. Legal Authorities: When required by law or to protect our rights and property.
4. With Your Consent: To other third parties with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

1. Access your personal and health information.
2. Request correction of inaccurate or incomplete information.
3. Withdraw consent for certain uses of your information.
4. Lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

Cookies and Tracking Technologies

Our Site uses cookies to enhance your browsing experience. You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Site may become inaccessible or not function properly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Brentwood Dental Hygiene Clinic
7115 W Saanich Road #4, Victoria, BC, Canada V8M 1P7

Email: smile@brentwoodhygiene.com
Phone: +1 (778) 351-3211

By using our Site and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.